If you are having any problems registering on-line, please call us to register at (610) 578-0600 or e-mail us.

FREQUENTLY ASKED QUESTIONS

Why should I start an on-line account?
Most people who register on-line find it convenient to establish an account. When you return to the web site to register for another class, logging into your account saves time because the shopping cart "remembers" your basic information such as address and phone number, allowing you to register quickly and easily. Learning Studio Members should definitely open an on-line account so that we can add Member Pricing to your account.

I just made a mistake when I submitted my class registration - what should I do?
No problem! Just send an e-mail to classes@learningstudio.com to tell us what you'd like to correct. If it's during our regular business hours (10-10 Mon-Thurs, 10-4 Fri, and 10-2 on Saturdays when classes are scheduled), you can also call us at (610) 578-0600.

How do I know if I am a member or not?
Memberships are good for one year*, so to be a member, you would have purchased a membership within the past year. If you have a membership card, your member number is probably the date that you joined. For example, if you member number is 101501, you signed up for membership on October 15, 2001. If you're not sure, please call us at (610) 925-3468 or e-mail classes@learningstudio.com.
*Some memberships specials may have entitled you to 2 years of membership

What if I signed up for a class and now I can't attend?
If it is at least 3 days before the class, you are welcome to reschedule or receive a credit toward any future Learning Studio class. If it is less than 3 days before the class, members receive a 50% credit applied to their next class. Non-members will forfeit their course fee. You are welcome to send a friend to use your seat.

What about inclement weather?
The decision to postpone/cancel a class will be made by 5pm on the day of the class. The Learning Studio will not issue refunds for classes which have been postponed/cancelled due to inclement weather or other circumstances beyond our control. In the event of inclement weather, every effort will be made to reschedule classes or full Studio credits will be issued.

HELPFUL HINTS FOR REGISTERING ON-LINE

  • If you are a Learning Studio Member and want to start an on-line membership account, please open an regular account, then e-mail us or call us at (610) 578-0600 and we will add Member Pricing to your account. After everything is set up, you will need to log in to receive Member Pricing. You must enable cookies with your browser to allow the web site to remember your account information.
    Learning Studio Membership Information
  • If you are purchasing a membership and registering for classes at the same time, your cart will show the non-member pricing for the class. When your order is processed, your discount will be applied and you will receive the Members' Club price.
  • If you have any questions about a class or your account, feel free to call us during regular hours (10am-9pm Monday-Thursday, 10am-5pm on Fridays, and 10am-2pm on Saturdays when there are classes scheduled.

 


Web Design by Red Clay Creek

Copyright© 2002 Erudition, Inc.